77dragon Privacy Policy

This page describes what we collect when you use 77dragon and how we keep that data protected. We at 77dragon collect personal information only to support your account, process your payments, and deliver customer service. We do not sell your data to third parties, and we encrypt all sensitive information using industry-standard security practices.

Our privacy policy covers what information we gather — your email, phone number, payment details, betting history, and device information — how long we keep it, who can access it, and what rights you have over your data. We also explain how cookies work on our platform and how to manage them. By using 77dragon, you agree that we may collect and process data according to this policy.

If you have questions about your privacy on 77dragon, our support team is available during business hours. You can also request access to your data, ask us to delete certain information, or update your privacy preferences anytime through your account settings.

What information we collect on 77dragon

When you create a 77dragon account, we collect your email address or phone number, your full name, date of birth, and address. We also collect a photo ID and selfie for identity verification — this is a legal requirement that protects both you and 77dragon from fraud.

As you use 77dragon, we collect data about your activity: which games you play, your bets, your winnings, your deposits and withdrawals. We also collect technical information — your device type, operating system, browser, IP address, and connection speed. This helps us optimize our platform for your phone, troubleshoot technical issues, and detect fraud.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records. We do not store your full payment card details — we work with secure payment processors who handle that. We only store enough information to match your withdrawal back to your original payment method.

Account data

Email, phone, full name, date of birth, address, ID documents, selfie photo.

Activity data

Games played, stakes, results, deposits, withdrawals, login times, support interactions.

Technical data

Device type, operating system, browser, IP address, connection speed, app version.

Payment data

Payment method used, transaction amount, date, transaction ID — not full card details.

How we use your data on 77dragon

We use your information for the core purpose of operating 77dragon — to process your account, handle deposits and withdrawals, settle your bets, and deliver customer support. We also use data to detect and prevent fraud, detect suspicious betting patterns, and comply with anti-money-laundering regulations.

We analyze activity data to improve our platform — understanding which games are popular, which payment methods fail most often, how many users play on mobile versus desktop. This helps us make 77dragon better without exposing your personal details. We do not sell raw user data to advertisers or marketers.

During major events like Liga 1 season, Piala AFF, Piala Indonesia, or holidays like Idul Fitri and Idul Adha, we may send you notifications about new markets, promotions, or game launches. You control these notifications in your account settings — disable them anytime.

Data storage and security on 77dragon

We store your data on secure servers protected by TLS encryption, firewalls, and access controls. Our servers may be located outside your jurisdiction (for example, in data centers outside Indonesia), but we apply the same protection standards everywhere.

Your password is hashed using industry-standard encryption — we never store it in plain text. We recommend you use a unique, strong password and enable two-factor authentication (2FA) in your account settings for extra security. If your account is compromised, contact us immediately and we will freeze your account pending investigation.

We keep your data only as long as necessary. Account data is retained while your account is active. After you close your account, we keep transaction records for a defined period (typically several years) to comply with financial regulations and resolve any disputes. After this period, we securely delete or anonymize your data.

Cookies and tracking on 77dragon

We use cookies on 77dragon to keep you logged in, remember your preferences, and measure how users interact with our platform. Cookies are small files stored on your device. Most are essential — without them, 77dragon would not function. Others are optional and improve your experience (for example, remembering your preferred game or language).

You can control cookies through your browser settings. Disabling essential cookies will prevent 77dragon from working properly. Optional cookies can be disabled without affecting core functionality. Our Android app and iOS Safari access do not use traditional cookies — they use app-level storage and browser storage instead, which follow the same privacy principles.

• Essential cookies keep you logged in and secure your session
• Preference cookies remember your settings (language, notification choices, game filters)
• Analytics cookies help us understand how users interact with 77dragon (numbers only, no personal details)
• No third-party advertising cookies or tracking pixels on 77dragon

Your rights and choices on 77dragon

Under applicable privacy laws, you have certain rights over your data on 77dragon. You can request access to all information we hold about you. You can ask us to correct inaccurate data, delete data no longer needed, or restrict how we use your information. You can also request a copy of your data in a portable format.

To exercise these rights, contact our support team during business hours with a clear request. We respond within standard timeframes and ask you to verify your identity before we process sensitive requests. Some data (such as transaction records) may be retained due to legal requirements — we explain any limitations when we respond.

You can manage your notification preferences, payment methods, and account settings directly in your account. You can close your account anytime, though we may retain some data to comply with legal obligations or resolve outstanding disputes.

International data and jurisdiction

We operate 77dragon in multiple regions. Your data may be processed in countries outside Indonesia. We ensure that all data transfers follow legal frameworks and apply consistent protection standards everywhere, regardless of where servers are located.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of 77dragon comply with their own jurisdiction's privacy and data-protection laws.

Your privacy is not a feature we add — it is a foundation we build on.

Third-party processors and partners

We work with third-party companies to support 77dragon — payment processors (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), fraud-detection services, email providers, and cloud-hosting companies. These partners access only the data they need to perform their specific function. All are bound by confidentiality agreements and may not use your data for their own purposes.

We review our partners regularly and choose only those meeting our security standards. If we change a major processor, we notify affected users and give them time to respond if they object.

Contact us about privacy

If you have privacy questions, concerns, or requests regarding 77dragon, contact our support team during business hours. Include your full name and account email in your request. We acknowledge all privacy requests within two business days and aim to resolve most within 30 days.

For users in Jakarta, Surabaya, Bandung, Medan, and other supported regions, our support team handles privacy requests through your account help section. If you believe we have violated your privacy rights, you also have the right to lodge a complaint with your local data-protection authority.

• Data access requests — we provide a complete copy of your data
• Correction requests — we fix inaccurate information promptly
• Deletion requests — we remove data unless legal requirements prevent it
• Complaint — contact your local data-protection authority if you believe we have breached privacy law

Policy updates

We may update this privacy policy from time to time as our platform evolves or as privacy laws change. Material changes will be announced through your account, via push notification, or through email. Your continued use of 77dragon after an update means you accept the new policy. If you object to changes, you may close your account anytime.

We encourage you to review this policy regularly. Your trust is essential to 77dragon, and we remain committed to protecting your privacy at every step.

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